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Thanks for visiting our little world of cuteness!
Frequently Asked Questions
We're here to help you with anything you need
If your order has already been dispatched, the address cannot be changed.
Orders usually arrive within 4 to 6 working days, depending on the shipping method.
If your order has already been packed or dispatched, it cannot be cancelled. If you contact our team before that, we'll do our best to figure out the best possible solution.
You can click the WhatsApp chatbot on our website, share your order number and get your order status. If needed, you can also contact our support team for the latest updates.
Yes, we do. We offer bulk gifting, including corporate gifting, return gifts for birthdays and special occasions, festive gifting and other bulk orders for events. Just contact us and our team will help you with the best options.
All products go through a quality check before dispatch, but if your order is damaged in transit, please contact us within 48 hours of delivery. An opening video helps us verify the issue quickly and can make the refund process smoother. Without an opening video, our support team will still review the case and a full refund may or may not be approved depending on the issue.
